Delivery of Your Products
We send all shipments through Toll Ipec (Victorian Express). You will receive a tracking number from us via email on the day your product leaves our warehouse. All advertised products are in our warehouse and are dispatched within two working days after your payment is received.
Depending on your location, delivery can take up to 7 working days. We will make every effort to deliver your product(s) according to the estimated delivery times provided at checkout. The estimated delivery times are in business days (Monday – Friday) excluding public holidays.
Delivery Terms for orders placed prior to 12pm from Monday to Friday for items that are in stock only:
- Melbourne Metropolitan – delivered within 48 hours
- Country Victoria – delivered within 72 hours
Although every effort will be made to ship your order according to the estimated delivery times provided, estimates ship times may change due to circumstances beyond our control. If your product(s) has not arrived after the estimated delivery time, please contact us on (03) 9326 5166
We encourage you to visit the “Your Account” section on our website to view the delivery status of your product(s).
Please either ensure that there is someone at the delivery address to accept the delivery otherwise extra charges may be incurred.